Comment by quitit
5 months ago
While people can have different experiences. I did have a L/R drift issue on an older Mac (PPC days) - Do you know what I did to have it resolved? I didn't write a twitter post, I contacted apple support.
When the support person couldn't address it they assigned an engineer who worked with me to identify the issue - the bug was patched in the next x.x.1
That's literally all it takes. I've gone down this route 3 times now in various products of their, so I know it's not some off chance to be assigned an engineer.
It beggars belief that people think complaining to the wind will get the problem resolved, when all they need to do is contact the manufacturer.
Err... Wasn't the entire point of the post that the bug is nearly 10 years old?
the person said they download 3rd party app 10 years ago
I don't see anything there about contacting Apple
Maybe I'm optimistic, but I find it unlikely that someone went to the time to build this app, maintained it for the last eight years, and thousands of people went to the trouble to find it, install it, and leave a review, all without anyone contacting apple about their problem.
Edit: Apple was well aware of this issue (or a similar one), 12 years ago: https://web.archive.org/web/20221205223648/https://support.a...
Their response? "deal with it"
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