Comment by hscontinuity

I have extensive knowledge in the restaurant arena, stemming from over 25 years of managing, owning, operating, and building restaurants.

This article is an absolute fluff piece aiming to tip a nodded hat at the industry as a whole - for maintaining the industry at its status quo.

Unfortunately, the restaurant industry has changed dramatically since 2020 (pandemic initiated). Cost, immutable variables between staff and guests, and likely most fundamentally - an industry unfit for a single entity to operate on his/her/there own.

Socio-economically the industry has suffered far more than other industries and continues to. Add in the decade long push in comfortability (delivery) and the break in social activities due to the pandemic, and the third space is no longer a safe, meal-sharing, getaway.

Dine-in, sit-down restaurants are going to continue to struggle until they regain their 'third space' appeal. In the meantime you can continue to purchase low-quality food, put up with terrible service, and pay extravagant pricing for delivery.

As for wages - the only reason this person has a comparable wage to an entry-level technical programmer is because Cane's is as large and funded as it is - combined with the current 'big boys' competition in the industry. Culver's, In'N'Out, Raising Cane's, and several others from large groups are the only competing brands at the moment in large retail spaces.

And as is usually the case this hails from California where pay scale outweigh most of the country save for the hot spots everyone knows.

This is targeted at the industry as a whole - it's not a reflection of the industry at all at it's current status.